How to add additional licences (Practitioners) to a subscription

How to Add a License or Add-on

  1. Click on your profile photo (or initials) in the top right corner of the screen.

  2. Select "Settings" from the dropdown menu.

  3. Scroll down to the "Additional licenses and add-ons" section.

  4. Click the "+" icon to add a new license or add-on.

  5. A form will appear. Complete the following fields:

    • Plan — select the license or add-on type from the dropdown

    • Quantity — enter the number of licenses needed

  6. Review the Amount and the prorated charge that will be applied immediately based on your current billing period.

  7. Click "Pay Now" to complete the purchase.

How to Modify an Existing License

  1. In the "Additional licenses and add-ons" section, find the license you want to modify in the table.

  2. Click the pencil icon next to the quantity to edit the number of licenses.

  3. Update the quantity and save the changes.

Important: If you reduce the number of licenses, the change will take effect at the next renewal. You will continue to have access to the current number of licenses until then and no refund will be issued for the remaining billing period.


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