How to create or customize your own chart templates with CompanyOn

Module Overview

The Chart Templates module allows clinics and practitioners to create, customize, standardize, and manage documentation templates used during client care inside CompanyOn.

Chart templates help clinics:
• Standardize documentation
• Improve charting efficiency
• Reduce repetitive data entry
• Customize practitioner workflows
• Support discipline-specific documentation
• Complete charting directly from appointments

The Chart Templates module supports:
• Custom chart templates
• Consent Forms
• SOAP notes
• Assessments
• Follow-up notes
• Intake templates
• Multi-question forms
• Pre-selected charting workflows

How to Create Chart Templates

  1. Log into CompanyOn

  2. Open the Admin menu

  3. Navigate to the Templates Module

  4. The Templates dashboard will open


Understanding the Two Areas of the Templates Admin Module

The Templates Module section has two main areas:
• The Form Builder
• The Template Library


What Is the Form Builder?

The Builder is where you create and customize templates.

The Builder works as a drag-and-drop system.

On the right side:
• You will see the available components or fields

On the left side:
• You will see a blank template area

To create a template:

  1. Drag components into the blank template

  2. Organize the sections

  3. Click on each component to customize the information inside it


What Can Be Added to Templates

• Text areas
• Checkboxes
• Dropdowns
• Paragraph sections
• Multiple choice fields


Important Notes

• Templates can be fully customized
• Components can be added or removed at any time
• Each component can be edited individually


What Is the Template Library?

Overview

The Template Library contains pre-made templates that can be previewed and added directly into your Builder area.

These templates help clinics:
• Save setup time
• Use standardized workflows
• Customize existing forms instead of building from scratch


Steps to Use a Template from the Library

  1. Open the Template Library

  2. Preview the available templates

  3. Select the template you want to use

  4. Add it to your Form Builder by clicking on the “+” icon


What Happens Next

Once the template is added to the Builder:
• You can fully customize it
• You can edit each component
• You can remove sections
• You can add new components
• You can modify all text and workflows

The process is the same as building a template from scratch.


Important Notes

• Library templates are fully editable
• Templates can be customized to fit each clinic’s workflow
• Templates become your own once modified and saved


How Templates Become Available for Documentation

Once templates are created or customized in the Builder area, they become available for documentation workflows.

Templates can be used:
• Through the client timeline
• Directly from appointments by adding them via the services’ pre-selected templates field


How to Add Templates To Services

Templates can be linked directly to services.

When linked:
• Practitioners can document directly from appointments
• The template becomes available through the Form Icon inside the appointment window


Steps to Link a Template to a Service

  1. Open the Services module

  2. Select the service

  3. Navigate to Pre- Select Chart Entry field

  4. Select the chart template

  5. Save the service settings


What Happens Next

• The template becomes automatically available during appointments for that service
• Documentation workflows become faster and more standardized


How to Use Templates Through the Client Timeline For Documentation of Care

  1. Open the Clients Module and click on the desired clientTimeline

  2. Select Add Entry in the Timeline

  3. Select the chart template

  4. Complete the documentation

  5. Save the entry


What Happens Next

• The chart entry becomes part of the client timeline
• Documentation history remains centralized within the client profile 

FAQ | How to Create or Customize Chart Templates in CompanyOn

Q: What are chart templates used for?
A: Chart templates are used for clinical documentation workflows such as SOAP notes, assessments, intake forms, progress notes, and follow-up documentation.

Q: Where do I access Chart Templates?
A: Open the Admin menu and navigate to Chart Templates.

Q: How does the Builder work?
A: The Builder is a drag-and-drop editor. Components appear on the right side and can be dragged into the blank template area on the left side.

Q: What types of components can be added to a template?
A: Templates can include text fields, SOAP sections, dropdowns, checkboxes, assessment sections, multiple choice fields, and custom documentation areas.

Q: Can I customize every component?
A: Yes. Every component can be edited individually after it is added into the template.

Q: Can I remove or rearrange sections?
A: Yes. Components can be added, removed, edited, and rearranged at any time.

Q: What is the Template Library?
A: The Template Library contains pre-made templates that can be previewed and added directly into your Builder area.

Q: Can pre-made templates be customized?
A: Yes. Once added to the Builder, templates from the Template Library can be fully customized to match your workflow.

Q: Can I create my own templates from scratch?
A: Yes. Clinics and practitioners can build completely custom templates using the Builder.

Q: Can templates be linked to services?
A: Yes. Templates can be pre-selected inside the Services module and linked directly to services.

Q: What happens when a template is linked to a service?
A: The template automatically becomes available through the Form Icon when the appointment is checked in.

Q: Can templates be used directly from the client timeline?
A: Yes. Templates can be accessed and completed directly through the client timeline.

Q: Can practitioners document directly from appointments?
A: Yes. Once the appointment has been checked in, practitioners can open the Form Icon and complete documentation directly from the appointment window.

Q: Where does completed documentation go?
A: Completed documentation automatically becomes part of the client timeline and permanent client record.

Q: Can multiple templates be used for the same client?
A: Yes. Different templates can be used depending on the appointment type or documentation workflow.

Q: Can templates be edited after they are already being used?
A: Yes. Templates can be modified at any time. Existing completed chart entries remain unchanged.

Q: Can templates support different disciplines or specialties?
A: Yes. Templates can be fully customized to support different clinic workflows, disciplines, and practitioner preferences.

Q: Is there a faster way to create templates without starting from scratch?
A: Yes. The Template Library allows clinics to use and customize pre-made templates instead of building everything manually.


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