Overview
The Communication section tracks interactions between the platform and the client.
This includes:
• Emails
• Appointment reminders
• Confirmation requests
• Cancellation notifications
• Automated notifications
What Can Be Tracked
• Sent emails
• Reminder delivery history
• Notification statuses
• Communication timestamps
• Automated workflow activity
Benefits of Communication Tracking
• Improved client follow-up
• Better visibility into reminders and notifications
• Simplified support workflows